First, a big thank-you to Jeff Holway of Experlogix for a great keynote presentation at the March meeting. I’m still not sure I can explain to my Mom why companies might need a configurator; but I can definitely explain it to people like the following

• the channel manager for a hot tub manufacturer
• the sales manager for an aquarium distributor
• the director of marketing for an airplane manufacturer 

The Experlogix tool is impressive, and the recorded version of Jeff’s presentation is below. For more information, visit www.experlogix.com, and be sure to visit their booth at Convergence, coming up in Atlanta on April 24.

I gave a tutorial on how and why to do “Internet lead capture”, using Web2CRM from CRMInnovation.  This tool is definitely in my “indispensable” category, and if you need to capture information from a web form directly into your Dynamics CRM, I recommend it highly. If you purchase the tool, tell them Richard sent you. Here are links to the recordings of each session, in the order they were given: 

• My presentation on Internet Lead Capture with Web2CRM
• Jeff Holway’s presentation on Experlogix for Quote and Order Configuration

Richard — richardk@imginc.com

And now, without further ado, finally and at long last, here they are…

The February DCRMUG session recordings

• Data2CRM from CRMInnovation
• E-Mail Marketing Integration